Services

Your brief. Connected technical expertise.

Technical writing, data analytics, websites, custom CRM and digital branding, brought together around your audience, workflow and project requirements.

Quick answer

Which services does Soumi Ganguly offer?

Soumi Ganguly offers technical content writing, research, data analytics and AI/ML, website and web application development, customised CRM, digital marketing, social media branding, data annotation, IoT integration, cloud and DevOps and custom software development, plus academic and research support for students. Work is remote and scoped around your brief.

ALL SERVICES

One connected service portfolio.

Writing, research, analytics and digital development in one place. Explore the scope of each service, then discuss the requirements, delivery responsibilities and tools for your project.

Technical Content Writing project workspace

Technical Content Writing

Technical articles, documentation, research reports, academic writing support and SEO content, shaped around your subject, audience and brief.

Explore scope and deliverables

Project scope

  • Technical articles, AI explainers and SEO content
  • Documentation, requirements and business reports
  • Research reports, literature review support and presentations
  • Academic assignment planning, draft editing and referencing support

Agreed deliverables

  • An agreed outline and research approach
  • Audience-focused draft with source attribution
  • Technical review, editing and agreed revisions

How we work

We start with the reader, purpose and subject matter. I research the topic, agree the structure, develop the draft and refine it against your feedback.

Project tool options
  • Google Docs
  • Microsoft Word
  • Grammarly
  • Markdown
  • Zotero
  • WordPress
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Research & Data Analytics project workspace

Research, Data Analytics & AI/ML

Connect your research question with the right analysis: literature reviews, statistics, forecasting and dashboards, supported by clear interpretation.

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Project scope

  • Data preparation and exploratory analysis
  • Statistical analysis and forecasting
  • Dashboards and research reporting
  • Prediction and time-series forecasting
  • Natural language processing and retrieval workflows
  • Computer vision and object detection
  • Recommendation prototypes and model evaluation

Agreed deliverables

  • Prepared data and documented analytical steps
  • Charts, tables and an agreed dashboard or report
  • Interpretation of findings, assumptions and limitations

How we work

We define the question and available data, check quality, choose an appropriate method and communicate the findings with transparent interpretation.

Project tool options
  • Python
  • R
  • SQL
  • Power BI
  • Tableau
  • IBM SPSS
  • Excel
  • MySQL
  • PyTorch
  • scikit-learn
  • TensorFlow
  • OpenAI
  • Hugging Face
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Websites & Web Applications project workspace

Website, Web & Mobile Application Development

Build a professional digital presence with responsive websites and web applications that bring content, usability and practical functionality together.

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Project scope

  • Responsive business and portfolio websites
  • Purpose-built web application interfaces
  • Database-backed learning and business workflows
  • Responsive web applications and progressive web apps
  • Cross-platform mobile application planning
  • Interface design, API integration and usability review
  • Platform selection and release requirements

Agreed deliverables

  • An agreed page structure and feature scope
  • Responsive interfaces and scoped server-side functionality
  • Navigation checks, documentation and handover

How we work

We clarify the audience and user journeys, agree content and features, develop the interface and functionality, then review the site across screen sizes.

Project tool options
  • HTML
  • CSS
  • JavaScript
  • React
  • TypeScript
  • PHP
  • MySQL
  • Git
  • React Native
  • Flutter
  • Swift
  • Kotlin
  • Vue.js
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Customised CRM Solutions project workspace

Customised CRM Solutions

Organise customer information, lead management and follow-ups through CRM interfaces designed around your business workflow and reporting needs.

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Project scope

  • Lead and customer records
  • Tasks, follow-ups and workflow interfaces
  • Reporting and role-based views

Agreed deliverables

  • A requirements and workflow map
  • Agreed customer, lead and dashboard features
  • Documentation and a practical handover

How we work

We map how information moves through your business, define the essential records and permissions, and shape the interface around the agreed process.

Project tool options
  • PHP
  • SQL
  • MySQL
  • HTML
  • CSS
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Digital Marketing project workspace

Digital Marketing

Give your digital communication a clear direction through SEO website copy, editorial planning and campaign content grounded in audience needs.

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Project scope

  • SEO content and website copy
  • Editorial planning and campaign content
  • Content review and analytical reporting

Agreed deliverables

  • Audience and content-direction brief
  • A practical editorial plan and agreed copy
  • Content recommendations and a reporting approach

How we work

We establish your audience, message and channels, research content needs, develop an editorial plan and refine the agreed material.

Project tool options
  • Google Analytics 4
  • Google Search Console
  • Google Ads
  • Meta Business Suite
  • WordPress
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Social Media Branding project workspace

Social Media Branding

Express your brand consistently through a defined voice, social profile messaging, content planning and audience-focused post copy.

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Project scope

  • Brand voice and profile messaging
  • Content pillars, post copy and calendars
  • Consistent social communication

Agreed deliverables

  • A brand-message and voice guide
  • An agreed content calendar and post copy
  • Creative direction and profile-content recommendations

How we work

We clarify how you want to be understood, define your content pillars and tone, then develop a manageable publishing plan and consistent messages.

Project tool options
  • Canva
  • Meta Business Suite
  • Buffer
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Computer screen displaying machine learning code

Data Annotation

Clear labelling standards for AI and machine learning datasets.

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Project scope

  • Image, text, audio and video annotation workflows
  • Human review with appropriate AI-assisted tools
  • Labelling guidelines, validation and quality checks
  • Secure dataset organisation and handover

Agreed deliverables

  • An agreed requirements and feasibility brief
  • Defined implementation scope and review criteria
  • Documentation and handover for agreed deliverables

How we work

We clarify the problem, assess feasibility, agree the scope and technical responsibilities, then review the deliverables against your requirements.

Project tool options
  • Label Studio
  • SuperAnnotate
  • CVAT
  • Python
  • AWS SageMaker Ground Truth
Discuss this project
Close-up of a Raspberry Pi single-board computer

IoT Integration

Connect devices, data and interfaces around a practical monitoring workflow.

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Project scope

  • Device communication and data collection planning
  • Real-time monitoring dashboards
  • Edge processing and cloud integration
  • Alerts and predictive maintenance prototypes

Agreed deliverables

  • An agreed requirements and feasibility brief
  • Defined implementation scope and review criteria
  • Documentation and handover for agreed deliverables

How we work

We clarify the problem, assess feasibility, agree the scope and technical responsibilities, then review the deliverables against your requirements.

Project tool options
  • MQTT
  • Azure IoT
  • AWS IoT
  • LoRaWAN
  • Raspberry Pi
Discuss this project
Server racks inside a data centre

Cloud & DevOps

Plan repeatable deployments and infrastructure suited to your application.

Explore scope and deliverables

Project scope

  • Cloud deployment and migration planning
  • Continuous integration and delivery workflows
  • Infrastructure as code and environment management
  • Containerisation, monitoring and handover

Agreed deliverables

  • An agreed requirements and feasibility brief
  • Defined implementation scope and review criteria
  • Documentation and handover for agreed deliverables

How we work

We clarify the problem, assess feasibility, agree the scope and technical responsibilities, then review the deliverables against your requirements.

Project tool options
  • AWS
  • Azure
  • Google Cloud
  • Docker
  • Kubernetes
  • Terraform
Discuss this project
Source code displayed in a software development editor

Custom Software Development

Translate specific operational needs into an agreed application scope.

Explore scope and deliverables

Project scope

  • Requirements gathering and software architecture
  • Custom application interfaces and integrations
  • Modernisation and migration planning
  • Testing, maintenance planning and documentation

Agreed deliverables

  • An agreed requirements and feasibility brief
  • Defined implementation scope and review criteria
  • Documentation and handover for agreed deliverables

How we work

We clarify the problem, assess feasibility, agree the scope and technical responsibilities, then review the deliverables against your requirements.

Project tool options
  • React
  • TypeScript
  • Node.js
  • Python
  • PostgreSQL
  • MongoDB
Discuss this project
INDUSTRY APPLICATIONS

Technology in context.

Possible applications across six sectors, shaped around the organisation, users and data involved. These are project directions to discuss during discovery.

PROJECT TECHNOLOGY OPTIONS

The right stack for the brief.

An ecosystem of tools to consider when planning a solution. Selection depends on requirements, compatibility and the agreed delivery scope. My hands-on skills and completed work are documented on the About and Projects pages.

Frontend

Tools to consider
  • React
  • Vue.js
  • Angular
  • Next.js
  • TypeScript
  • Tailwind CSS

Backend

Tools to consider
  • Node.js
  • Python
  • Django
  • FastAPI
  • Java
  • Spring
  • .NET

Mobile

Tools to consider
  • React Native
  • Flutter
  • Swift
  • Kotlin
  • Ionic
  • Expo

Cloud & DevOps tools

Tools to consider
  • AWS
  • Azure
  • Google Cloud
  • Docker
  • Kubernetes
  • Terraform

Databases

Tools to consider
  • PostgreSQL
  • MongoDB
  • MySQL
  • Redis
  • Elasticsearch
  • Cassandra

AI & machine learning

Tools to consider
  • TensorFlow
  • PyTorch
  • OpenAI
  • Hugging Face
  • scikit-learn
  • Keras

IoT & embedded systems

Tools to consider
  • MQTT
  • Azure IoT
  • AWS IoT
  • LoRaWAN
  • Raspberry Pi
  • Arduino

Testing & quality

Tools to consider
  • Jest
  • Cypress
  • Selenium
  • Pytest
  • JUnit
  • Postman
MY APPROACH TO YOUR PROJECT

A considered approach.
From brief to handover.

Clear requirements, careful research
and a collaborative review process.

Research-led writing

Clear structure, careful research and source attribution, shaped around your subject and the needs of your readers.

Technical clarity

Technical explanations tailored to the intended audience, with terminology, depth and format agreed in the brief.

Transparent analysis

Documented analytical steps, clearly explained findings and an honest account of assumptions and limitations.

Purposeful development

Websites, applications and CRM workflows shaped around agreed requirements, practical user journeys and responsive interfaces.

Consistent communication

Brand messaging, website copy and social content developed around a coherent voice and a clear audience.

An agreed delivery process

Scope, deliverables, review stages and handover discussed at the outset, with feedback built into the working process.

Share your goal, audience and timeline. We’ll define the deliverables and a practical route from brief to completion.

Discuss your project
HOW WE WORK TOGETHER

A clear process.
A shared understanding.

01

Understand

Clarify your goals, audience, scope and deliverables.

02

Research

Investigate the subject, evidence and technical requirements.

03

Create

Develop the content, analysis or digital experience.

04

Refine

Review together and improve the agreed deliverables.

A FEW USEFUL ANSWERS

Your questions,
answered.

Who is Soumi Ganguly and what technical content does she write?

I am Soumi Ganguly, a technical content writer with more than four years of experience. I write research-based technology articles, AI and data science explainers, technical documentation, SEO content and analytical reports. Each brief is shaped around its audience and purpose.

Can you combine writing with data analysis?

Yes. My work combines Python, R, SQL, Power BI, Tableau, Excel and IBM SPSS with statistical analysis, visualisation and evidence-based reporting.

Do you work with international clients?

I welcome remote enquiries from businesses, recruiters, researchers and universities in the UK, USA and other international markets. Scope, communication and deadlines are agreed at the start.

Do you develop websites and customised CRM systems?

Yes. I offer website development, web application development and customised CRM solutions, alongside digital marketing and social media branding services.

How can we start a project?

Use the contact form or email with your project goal, audience, deliverables and timeline. I review the requirements so we can agree the scope, communication and next steps.

Which service should I start with?

Start with the one closest to your outcome: technical writing for articles and documentation, data analytics for evidence and reports, web development for a site or app, CRM for customer tracking, or academic support for research projects. If unsure, describe your goal on the contact page.

Can I combine services in one project?

Yes. Writing, analytics and web development often work together, for example a data report with a dashboard and a supporting web page. The scope is agreed before work begins.

YOUR NEXT PROJECT

Your next project.
A clear way forward.

Not sure which service fits? Describe your brief, and let’s work out the right starting point.

Hire Mecontact@soumiganguly.com

Find the support you need

Research and academic support for students; technical content and digital solutions for businesses, researchers and professionals in India and worldwide.

Contact Soumi
LET'S CONNECT

Connect with Soumi Ganguly

Have a project in mind? Reach out directly or explore my professional work.

Find the right expertise for your brief

Start with the service closest to your need, then explore the relevant samples and project information.